Quality Objectives Examples Manufacturing - luckfasr.
A quality objective is something you try to achieve related to quality. The following are examples of Quality Objectives;
The manufacturer could break down this goal into two quality objectives: one involving improvement of timely delivery, and the other dealing with the issue of defective product. So, these objectives could read: To increase the rate of on-time delivery by 5% in the next 12 months. To decrease the rate of defective product shipped to customers. Supplier’s Quality Incoming – A measure of the percentage of good quality materials coming into the manufacturing process from a given supplier. Improving Efficiency. Throughput – Measures how much product is being produced on a machine, line, unit, or plant over a specified period of time. Maintain leadership positions in its field. Therefore, these are the goals. Now to put these as Quality Objectives you can frame these requirements as under: Corporate Quality Objectives: 1. To grow % per annum starting from (year), 2. To be competitive in the market. The Quality Objectives for a Manufacturing Company An important quality objective for a manufacturing company is to ensure the ‘Accuracy of a Process or Service’. For instance, it can be an inventory management process aiming to improve its forecasting accuracy as it wants to decrease its out of stock articles.
Production related
- reduction in rework
- reduction of scrap
- improving on time completion
- reduction in the number and value of service or support issues
Process related
- ensuring services performed to plan;
- improving time from enquiry to quotation
- improving follow up to quotations
- reducing quantities of credit notes raised
- reducing numbers of Purchase Orders raised
Customers related
- improvement in customer satisfaction rating
Suppliers
- improvement of on time delivery performance
- reducing number of issues with suppliers
- reducing numbers of suppliers
Resources
- reducing servicing engineers time in the office
- reducing Health and Safety issues and accidents
- ensuring availability of vehicles and process equipment
- ensuring training is performed to plan
Examples Of Quality Objectives Manufacturing
Quality Management System
- customer satisfaction feedback
- increasing number of complaints logged
- dealing with complaints within a certain time
- closure of actions from audits within a certain time
What Are Quality Objectives
The objectives set should be compatible with the Quality Policy, meaning that if a policy states that all products should be red then the objective is to achieve redness in all products. Objectives should be measurable also. How many of the products are red is a measurable objective.